Privacy Policy

Information We Collect

Personal Information

When you engage with equaspectraaeropsyvia's fundamental analysis platform, we collect information that you provide directly to us. This includes your name, email address, phone number, and billing information when you create an account or enroll in our learning programs. We also collect information about your educational preferences, learning progress, and interaction with our financial analysis tools.

For our business clients in Malaysia and the broader Southeast Asian market, we may collect additional information including company details, employee information for corporate training programs, and specific learning objectives to customize our educational offerings.

Usage Data and Analytics

We automatically collect information about how you use our platform, including your IP address, browser type, operating system, referring URLs, and pages visited. This data helps us understand user behavior patterns and improve our fundamental analysis training materials and tools.

Communication Records

We maintain records of all communications between you and equaspectraaeropsyvia, including customer support interactions, educational consultations, and feedback submissions. These records help us provide better service and continuously improve our financial education programs.

How We Use Your Information

Educational Services

Your information enables us to provide personalized learning experiences tailored to your fundamental analysis knowledge level and career goals. We use this data to recommend relevant courses, track your progress, and provide certificates upon completion of our programs.

Communication and Support

We use your contact information to send important updates about your account, course materials, and changes to our services. This includes educational newsletters, platform updates, and responses to your inquiries about our fundamental analysis training programs.

Platform Improvement

We analyze usage patterns and user feedback to enhance our educational content, improve user experience, and develop new features that better serve the financial analysis learning community. This includes A/B testing of educational materials and platform functionality.

Information Sharing and Disclosure

Third-Party Service Providers

equaspectraaeropsyvia works with trusted third-party service providers to deliver our educational services effectively. These partners include payment processors, cloud hosting services, email delivery platforms, and analytics providers. All partners are bound by strict confidentiality agreements and are only permitted to use your information for the specific services they provide to us.

We conduct regular audits of our service providers to ensure they maintain appropriate security measures and comply with data protection regulations applicable in Malaysia and internationally.

Legal Requirements

We may disclose your information when required by law, such as to comply with court orders, legal processes, or government requests. We will also share information when necessary to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you before your information is transferred and becomes subject to a different privacy policy.

Data Security and Protection

Security Measures

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption of sensitive data, secure socket layer (SSL) technology for data transmission, and regular security audits.

Access Controls

Access to your personal information is restricted to authorized equaspectraaeropsyvia personnel who need it to perform their job functions. All team members undergo security training and sign confidentiality agreements. We use multi-factor authentication and role-based access controls to limit data access.

Data Backup and Recovery

We maintain secure backups of user data to ensure business continuity and protect against data loss. Our backup systems are encrypted and stored in geographically diverse locations with appropriate access controls.

Your Rights and Choices

Account Management

You have the right to access, update, or delete your personal information at any time through your account settings. You can also request a copy of all personal information we hold about you by contacting our support team.

Communication Preferences

You can control the types of communications you receive from equaspectraaeropsyvia through your account settings or by using the unsubscribe links in our emails. However, you cannot opt out of essential service communications such as account security alerts or important updates about your enrolled courses.

Data Portability

Upon request, we can provide your personal information in a structured, commonly used format that allows you to transfer it to another service provider. This includes your learning progress, certificates earned, and account information.

Cookies and Tracking Technologies

Cookie Usage

equaspectraaeropsyvia uses cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us remember your preferences, authenticate your identity, and provide personalized content recommendations.

Managing Cookie Preferences

You can manage your cookie preferences through your browser settings or our cookie preference center. Please note that disabling certain cookies may limit your ability to use some features of our platform.

Children's Privacy

equaspectraaeropsyvia's financial education platform is designed for adult learners and professionals. We do not knowingly collect personal information from children under 13 years of age. If we discover that we have inadvertently collected such information, we will delete it immediately.

Parents or guardians who believe their child has provided personal information to us should contact us immediately so we can remove the information and terminate any associated accounts.

International Data Transfers

As a Malaysia-based educational platform serving international clients, we may transfer your information to countries outside Malaysia for processing and storage. We ensure that all international transfers comply with applicable data protection laws and implement appropriate safeguards.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Account information is typically retained for the duration of your account plus a reasonable period thereafter for business and legal purposes.

Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and sending you an email notification.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.